Returns & Exchanges
All Sales Are Final.
Please review product details and size guides carefully before purchasing.
For questions regarding sizing, please use the Contact form and we'll reach out to you as soon as possible.
Due to the limited nature of our releases, all sales are final and we do not offer refunds or returns. Each garment is produced in small quantities and undergoes an extensive production and quality control process before shipment.
From material selection and print method to final inspection and packaging, every garment is carefully reviewed to meet our standards of quality craftsmanship, print durability, and long-term wear.
T-Shirt Exchanges
If you are not satisfied with the fit, you may request a size exchange. The exchange request must be initiated within 14 days of confirmed delivery.
All exchanges are subject to product availability and inspection upon receipt by Real Roots Foundry™.
If a requested size is unavailable, store credit equal to the item purchased will be issued by email and may be applied to a future restock or release.
Items must be:
- Unworn and unwashed
- Free of odors
- In original condition as received
- Without signs of wear, washing, or alteration.
Customers are responsible for the cost of shipping the item back to Real Roots Foundry. Once the exchange is received, inspected, and approved, Real Roots Foundry will then cover the cost of shipping the replacement item back to the customer.
Approved exchanges must be returned through USPS using USPS Ground Advantage. Customers must reply to their exchange approval email with the return tracking number.
To initiate an exchange request, please contact: support@rrfoundry.com
Damaged Items/Incorrect Goods
If an item arrives damaged due to a manufacturing defect or quality control issue, or if an incorrect item is received, please email support@rrfoundry.com within 7 days of delivery with clear photos showing the issue, including order number and delivery confirmation so we may review and assist you as soon as possible.
Approved cases will be resolved through a replacement or another appropriate resolution based on the circumstances and product availability.
Replacement shipping will be covered by Real Roots Foundry™.
Damage resulting from normal wear, improper handling, alteration, or customer-caused damage after delivery is not eligible for replacement.
Minor cosmetic damage to external packaging that does not affect the garment does not qualify as a damaged item.
By placing an order, you acknowledge and agree to this policy prior to checkout.